TERMS AND CONDITIONS

Please read the following terms and conditions very carefully as your use of service is subject to your acceptance of and compliance with the following terms and conditions ("Terms").

By subscribing to or using any of our services you agree that you have read, understood and are bound by the Terms, regardless of how you subscribe to or use the services. If you do not want to be bound by the Terms, you must not subscribe to or use our services.

In these Terms, references to "you", "User" shall mean the end user accessing the Website, its contents and using the Services offered through the Website. "Service Providers" mean independent third party service providers, and "we", "us" and "our" shall mean shopall.in, its franchisor, affiliates and partners.

User Account, Password, and Security:

You will receive a password and account designation upon completing the Website's registration process. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify Jabong.com of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. Shopall.in cannot and will not be liable for any loss or damage arising from your failure.

Services Offered:

Shopall.in provides a number of Internet-based services through the Web Site (all such services, collectively, the "Service"). One such service enables users to purchase original merchandise such as clothing, footwear and accessories from various fashion and lifestyle brands. (collectively, "Products"). Upon placing an order, Shopall.in shall ship the product to you and be entitled to its payment for the Services.

Privacy Policy:

The User hereby consents, expresses and agrees that he has read and fully understands the Privacy Policy of shopall.in the Website. The user further consents that the terms and contents of such Privacy Policy are acceptable to him.

Channel Subscription:

By providing your data, you agree to be communicated by us via email and sms to facilitate your navigation of and shopping from the website. We may communicate promotional offers periodically and as and when required.

No Compensation Policy:

If the quality of any products, services, information, or other material purchased or obtained by you through the Website did not meet your expectations, no compensation will be given other than the Return and refund or Exchange of the product.The customer cannot request compensation for any reason,including but not limited to: any variation in the finish or appearance of the final product; any delay in delivery caused by unforeseen circumstances; any special, incidental, indirect or consequential damage of any kind caused by a product; missed opportunities to avail certain discounts; any issue with our Delivery partners or their personnel; any voucher which got deactivated due to the end of expiry date; unavailability of items which the customer tried to purchase etc. Unreasonable and unlawful requests for compensation, over and above the entitled refund, will be treated as loss to business cases. Shopall.in holds the rights to cancel orders and block accounts of such customers without any prior notice.

Exactness Not Guaranteed:

Shopall.in hereby disclaims any guarantees of exactness as to the finish and appearance of the final Product as ordered by the user. The quality of any products, Services, information, or other material purchased or obtained by you through the Website may not meet your expectations. Alterations to certain aspects of your order such as the merchandise brand, size, colour etc. may be required due to limitations caused by availability of product difference in size charts of respective brands etc. In this instance you agree that a representative from Jabong.com will call you or send an approval request via the email address which you submitted when placing your order. If you do not agree with the requested change you retain the right to reject the requested production change by replying to it within 10 days of it being sent to you. Shopall.in may re-request that you accept a production alteration one additional time if an alternative method to send your merchandise is available. If you reject this 2nd request your order will be cancelled and you will be fully refunded via your initial method of payment.

Pricing:

Prices for products are described on our Website and are incorporated into these Terms by reference. All prices are in Indian rupees. Prices, products and Services may change at Shopall.in discretion.

In accordance with brand guidelines, prices might change when the stocks are replenished.

Service Fees:

Shopall.in reserves the right to introduce fees for the services offered or amend existing fees as the case may be. Changes to the Fee Policy shall automatically become effective immediately after they are posted on the Website.

Tax:

Value Added Tax (VAT) is an indirect tax which is consumption based and is levied by the state government to be borne / paid by the ultimate consumer / shopper.

On orders with total discount more than 20%, and applicable tax more than or equal to 10.99% or 5%, a flat 10.99% or 5% tax is collected from customer and the balance tax amount is funded by shopall.in, as the case may be. For orders with total discount less than 20%, shopall.in itself bears the tax.

Shipping:

A fixed amount of 100 INR is charged on all orders with values less than 1000 INR. Handing charges are different from Cash On delivery charge of 49INR. Both these charges shall not be refunded if an order is returned or if the cancellation request is raised after the order is shipped.

Title and risk of loss for all products ordered by you shall pass on to you upon shopall.in’s shipment to the shipping carrier.

Post Delivery:

Returns and Exchange conditions:

shopall.in will accept Return or Exchange only if the following conditions are met.

  • Return/Exchange should be initiated within 15 days of order delivery.
  • The tags on the product should be intact.
  • The product should be unwashed, unused and in an undamaged condition.
  • The item needs to be returned along with the original packaging.

Limitation on refund amount for courier charges

If the customer wants to instant return or return within 15 days from delivery date, and shopall.in does not offer reverse pickup of the items, the customer can send us the shipment himself/herself. Also, we request the customer to send the scanned copy of the courier slip to return@shopall.in and shopall.in will refund the amount. shopall.in will refund the courier slip amount or INR 160 per kg, whichever is less. Customers, please ensure that you do not end up paying more than INR 160 per kg for items being returned.

Reverse Pickup Process:

Self send process

In case of Return initiated and subsequently couriered the product by the Customer himself/herself, if it is found that the claimed shipment was not delivered to shopall.in or the shipment was empty, the onus shall be on the customer to prove through presentation/submission of Proof of Delivery (PoD) from the concerned logistic service provider to establish his/her claim of return.

shopall.in will not be liable for the products returned by mistake

In a scenario where a product not belonging to shopall.in is returned by mistake, shopall.in is not accountable for misplacement of the product and is not responsible for its delivery back to the customer.

Exchange:

In case of exchange request placed by the customer, the exchange will be done on special price of the item(s) not on MRP.

Termination:

  • shopall.in may suspend or terminate your use of the Website or any Service if it believes, in its sole and absolute discretion that you have breached any of the Terms.
  • If you or shopall.in terminates your use of the Website or any Service, shopall.in may delete any content or other materials relating to your use of the Service and shopall.in will have no liability to you or any third party for doing so.
  • You shall be liable to pay for any Service or product that you have already ordered till the time of Termination by either party whatsoever. Further, you shall be entitled to your royalty payments as per the User License Agreement that has or is legally deemed accrued to you.